Silkworm Inc is a leading provider of software development services in India. The company was using a variety of different communication tools, which made it difficult for employees to stay connected and collaborate effectively. Silkworm Inc implemented Odoo’s communication app to improve internal communication. As a result of implementing Odoo’s communication app, Silkworm Inc was able to: Increase employee engagement by 15% Reduce the time it takes to resolve customer issues by 20% Improve the quality of customer service by 10%